Psychology-informed NDIS support

Disability support that understands the person, not just the plan.

We're an NDIS provider supporting people across Sydney and NSW. Our founder, Abbas Younis, has worked in the sector since 2021 and holds a Bachelor in Psychology, so the support we give is practical. It's also shaped by a real understanding of people: how routines, relationships and culture affect everyday life, and what it takes to feel safe and to stand on your own two feet.

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NDIS sector since 2021 Sydney & NSW Person-centred & safeguarding-first
Cognitive Care Solutions emblem: a mind, a growing tree and a caring hand
Psychology-informed
Person-centred
Safeguarding-first
Person-centred support Psychology-informed approach Culturally responsive care Safeguarding & quality first
Why families & referrers trust us

Thoughtful, reliable support, grounded in care and real experience

Good disability support is personal. Everyone we work with has their own story: their own strengths, goals, routines and the things that make life harder. Our job is to see the whole person, and to help them feel more confident, more independent, safer and more connected.

Experience since 2021

Years of real, hands-on work: supporting participants, running services, managing staff and keeping the paperwork and compliance right.

A psychology-informed lens

Our founder's psychology background means we notice the things that really shape a day: behaviour, routines, motivation, communication and how someone's actually feeling.

Beyond the roster

We care about a lot more than covering shifts. The focus is on goals, independence, family and the kind of stability that lasts.

Safeguarding & quality

Safeguarding always comes first. Clear records, careful reporting and support that stays honest and keeps getting better.

Culturally responsive

We respect family, faith, language and community, because all of that shapes what good care actually looks like.

Built to grow with you

We work closely with families, carers, coordinators, plan managers and clinicians, so everyone's pulling in the same direction.

Our supports

Person-centred NDIS supports, shaped around each participant

Practical, respectful support built around what each person actually wants: their goals, their routines and the people around them, so they can grow more independent, confident and connected.

Core Supports & Daily Living

Everyday assistance that supports independence, dignity and quality of life.

  • Personal care & daily routines
  • Household tasks & home organisation
  • Transport, errands & appointments
Enquire about core supports

Community Access & Social Participation

Connecting with community, building confidence and exploring interests.

  • Outings, groups, programs & events
  • Social confidence & communication
  • Transport-linked community access
Enquire about community access

Psychosocial & Mental Health-Informed Support

Calm, consistent, relationship-based support for psychosocial disability.

  • Daily structure & predictable routines
  • Support to follow existing clinical plans
  • Respectful, trauma-aware communication
Enquire about psychosocial support

Capacity Building & Life Skills

Building practical skills for independence, confidence and progress.

  • Cooking, budgeting, shopping & planning
  • Communication & social skills
  • Travel training & independent living prep
Enquire about life skills

Supported Living & Accommodation Pathways

Flexible support in home, shared living, respite or transition settings.

  • Supported Independent Living, where available
  • Short Term Accommodation / respite, where available
  • Collaboration with families & coordinators
Enquire about living supports

Behaviour Support Implementation

Implementing an existing behaviour support plan, within worker scope.

  • Following agreed strategies & routines
  • Positive, proactive communication
  • Incident awareness & reporting
Enquire about implementation

Final service scope is matched to each participant’s plan, goals and our confirmed operational capacity. Specialist clinical, therapeutic or behaviour-assessment services are only offered where the appropriate qualifications and registration groups are in place.

About Cognitive Care Solutions

Support that understands the whole person

We started Cognitive Care Solutions to do disability support properly, with genuine care, real experience and a good understanding of people. Support isn’t just about filling a roster. It’s about building trust, creating stability, helping people become more independent, backing their families and making sure everyone feels respected and safe.

We start with the participant: their voice, their goals, their culture and their day-to-day life. From there we work alongside families, carers, support coordinators, plan managers and clinicians, so the support stays joined-up, respectful and actually gets somewhere.

Our mission

To provide support that helps people feel more independent, more confident, safer and more connected in everyday life.

Our vision

To be one of the NDIS providers families in NSW trust most, known for quality, honesty, cultural understanding and support that genuinely makes a difference.

Cognitive Care Solutions brand emblem representing the mind, growth and care
How it works

A calm, clear pathway from first enquiry to ongoing support

Starting NDIS support should feel simple and reassuring. Here’s how we work alongside you.

  1. 1

    Enquire

    Reach out through our referral form or contact details. Participants, families, coordinators and professionals are all welcome.

  2. 2

    Discuss support needs

    We take the time to really understand goals, routines, preferences and what support is already in place.

  3. 3

    Build a personalised plan

    Together we shape a practical, goal-focused approach that fits the participant’s NDIS plan.

  4. 4

    Match supports

    We carefully match warm, reliable workers to each person’s needs and preferences.

  5. 5

    Begin services

    Support begins with clear communication, consistent routines and careful documentation from day one.

  6. 6

    Review & improve

    We check in regularly, listen to feedback and refine support to keep progress and wellbeing on track.

What we stand for

Values that shape every interaction

Our values are not a poster on the wall. They guide how we show up for participants, families and each other.

Dignity

Every participant is treated with respect, patience and humanity.

Independence

Support should build skills, confidence and autonomy wherever possible.

Safety

Safeguarding, boundaries, documentation and risk awareness are non-negotiable.

Understanding

We take time to understand the person, their family, culture, strengths and goals.

Growth

Participants, workers and the organisation should keep learning and improving.

Accountability

Reliable communication, honest documentation and follow-through matter.

Safeguarding & quality

How we keep people safe

We're a newer provider, so we lead with transparency. Here is exactly how we protect the people we support, every day.

Careful worker screening

Every support worker is verified before they start — including Working With Children and NDIS Worker Screening checks where required, identity and reference checks.

Supervision & training

Workers are supported with ongoing guidance, clear expectations and training in person-centred, trauma-aware practice — so support stays consistent and respectful.

Incident reporting

Anything that affects a participant's safety is recorded, reported and followed up promptly, in line with NDIS safeguarding expectations.

Records & privacy

We keep clear, accurate records and handle personal information confidentially, sharing only what's needed and only with consent.

Easy to raise concerns

Participants and families can raise a concern or complaint at any time, without worry. We listen, act, and tell you what we changed.

Always improving

We review how support is going, ask for feedback, and adjust — because keeping people safe is something you earn every day, not once.

Founder & Director

Abbas Younis

Abbas started Cognitive Care Solutions because he wanted to build something that cared about more than service delivery. He has worked in the NDIS sector since 2021, across everything from day-to-day support and participant goals to worker quality, safeguarding and the systems that hold good care together.

He holds a Bachelor in Psychology and Psychological and Social Science, and he’s keen to keep learning, with Master’s-level study on the horizon. That background shapes how he sees support, from behaviour, routines and relationships to communication, wellbeing and everything going on around a person.

Bachelor in Psychology NDIS sector since 2021 Aspiring Master’s pathway Person-centred practice
Referrals & enquiries

Let’s talk about the right support

Making a referral should be simple and stress-free. If you’re after thoughtful, reliable support, tell us a little about the participant: their goals, needs and what’s already in place, and we’ll take it from there.

Participants & families
Support coordinators & plan managers
Hospitals, schools & allied health
Community organisations

Prefer to talk it through first? Call 0481 976 604 — we're happy to answer questions before any paperwork.

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Prefer email? Send referrals to abbas@cognitivecaresolutionsau.com — we aim to respond within one business day. Your details are used only to respond to your enquiry, kept confidential, and never sold or shared without consent.

Helpful answers

Frequently asked questions

Clear, honest answers about how Cognitive Care Solutions works. For anything specific, please get in touch.

We support NDIS participants across Sydney and NSW. Our formal NDIS registration details are currently being finalised. Please contact us to confirm our current registration status and how we can support your plan, whether it is self-managed, plan-managed or NDIA-managed.

It means our support is shaped by our founder’s psychology background, paying close attention to behaviour, routines, motivation, communication, relationships and emotional wellbeing. It is not clinical psychology, therapy or a registered psychology service, and it does not replace clinical care from qualified practitioners.

We support participants across Sydney and New South Wales. Exact service regions are being confirmed. Contact us with your suburb and we’ll let you know how we can help.

Anyone can. Participants, family members, carers, support coordinators, plan managers, hospitals, schools, allied health professionals and community organisations are all welcome to enquire using our referral form or contact details.

Yes. We provide calm, consistent, relationship-based disability support for participants with psychosocial disability or complex needs, including daily structure, community participation and support to stay connected to services. This is practical disability support, not a replacement for clinical therapy.

Where a participant has a behaviour support plan developed by an authorised practitioner, our workers can support its implementation within their scope, following agreed strategies, building consistent routines and reporting incidents appropriately. We do not provide specialist behaviour support assessment unless the required registration and practitioners are in place.

We’ll get in touch to understand the participant’s goals and needs, shape a personalised support approach aligned with their NDIS plan, match suitable workers, begin services, and then review regularly to keep progress and wellbeing on track.

Confidentially and respectfully. We ask that referrals keep participant details de-identified where possible, and we handle all information in line with privacy, consent and safeguarding good practice.

Ready to discuss support?

Participant, family member, support coordinator, plan manager or health professional, whoever you are, we’re ready to listen and help build support that works.

Make a referral Explore our services